Dewdrop Golf Return Policy
At Dewdrop Golf, we want you to love your purchase. If something isn't quite right, we're here to help.
Returns
We accept returns within 14 days of delivery for a full refund.
To be eligible for a return, items must be:
- Unworn, unwashed, and undamaged
- Free of stains, odors, or alterations
- Returned with all original tags attached
- Sent back in the original packaging whenever possible
All hat purchases are final sales.
Items marked Final Sale are not eligible for return, exchange, or refund.
Exchanges
We want you to find the perfect fit. If you would like to exchange your item for a different size, we offer free exchanges within 30 days of delivery. If your size sells out before you’ve sent the original back to us, you’ll automatically be issued a refund.
Damaged or Defective Items
If your order arrives damaged or defective, please contact us within 6 days of delivery so we can make it right. Please include your order number and photos of the item when reaching out.
Starting a Return
To initiate a return or exchange, please email info@dewdropgolf.com with:
- Your order number
- The item(s) you'd like to return or exchange
- The reason for your return
Once your return is approved, we'll provide a prepaid shipping label. The cost of the return label will be deducted from your refund amount.
We recommend keeping your tracking information until your return has been received and processed. Dewdrop Golf is not responsible for packages lost or damaged during return transit.
Refund Processing
Once your return is received and inspected, refunds will be issued to the original form of payment. If there is an issue with your return, we will contact you directly.
Please allow up to 10 business days for your return to be processed after it arrives at our facility. Depending on your financial institution, additional time may be required for the refund to appear on your statement.
If more than 15 business days have passed since your return was approved and you have not received your refund, please contact us at info@dewdropgolf.com.
Questions?
We're happy to help. Reach out anytime at info@dewdropgolf.com.
Thank you for supporting Dewdrop Golf. We appreciate you being part of our community and hope every piece inspires you to Stop & Play.